Privacy Policy

PixelForge Labs LLC ("we", "us") operates Chorodra, a CRM with AI agents for small businesses, at chorodra.com. This policy explains what we collect, why, who we share it with and the choices you have. We do not sell personal information.

1. Information we collect

When you create an account

Your name, email address, password (stored hashed), business name and the website you signed up on. We also record how you first found us: the first page you visited, the site that referred you and any campaign tags in the link. This is stored in your browser until you sign up, then saved with your account.

Data you put into Chorodra

Contacts, companies, deals, projects, messages, invoices, calendar events, notes, social posts, business details and settings. This is your business data and we use it only to run the service for you.

Connected accounts

If you connect Gmail, Google Calendar, iCloud mail, WhatsApp, Cal.com, Stripe, Square or social media accounts, we store the access tokens and account identifiers needed to read and send messages, sync events, create payment links or publish posts on your behalf, limited to the permissions you approve.

The free tools

The free tools at chorodra.com/tools work without an account. If you choose to give us your email for tips, we save it with which tools you used, the business description you typed (if any) and how you found us. For the review link generator we send your search to Google to find your listing. For the follow-up email writer, the message you paste is sent to our AI provider to write the reply and is not stored by us. To limit use per person, we keep a scrambled code derived from your IP address, not the address itself.

Usage and device data

Log data such as IP address, browser type, pages visited and timestamps, used to run, secure and improve the service.

Business contact data from public sources

The Lead Prospector, if a customer turns it on, finds companies from public sources (web search, job listings and news) and looks up work contact details for people at those companies. If you received an email from a Chorodra customer and want to know where your details came from, or want them removed, contact us at contact@pixelforgelabs.co.

2. How we use information

• To provide Chorodra: the CRM, inbox, AI agents, invoices, scheduling and social posting you turn on.
• To send and receive messages and publish posts on your behalf through accounts you connect.
• To run AI features (replies, outreach, lead scoring, content and account insights) using your business data as context.
• To bill you and to send service messages such as sign-in links, receipts and alerts.
• To email people who asked for tips through the free tools with occasional tips and news about Chorodra. Every such email has an unsubscribe link.
• To understand which pages and campaigns bring people to Chorodra.
• To prevent fraud and abuse, keep the service secure and meet legal obligations.

3. Google API Services: Limited Use

Chorodra's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use Google access only to show your Gmail messages in your Chorodra inbox, send emails you or your configured agents write, and read or manage calendar events you connect. We do not use Google user data for advertising, do not sell it, do not use it to train AI models, and do not let humans read it except with your permission, for security, or as required by law.

4. AI processing

Chorodra's AI features use Anthropic's Claude models, and OpenAI's image model for social post images. To write a reply, plan outreach or create content, the relevant message, contact details and business information are sent to these providers through their business APIs. Under their API terms, this data is not used to train their models. We do not use your data to train AI models either.

5. Who we share information with

We share information only with service providers that help us run Chorodra, under their own data protection terms:

• Hosting and database: Google Cloud (application, database and storage) and Netlify (website).
• AI: Anthropic and Google.
• Payments: Stripe and Square, for your Chorodra subscription and for invoices you send your customers.
• Messaging and calendars: Google, Apple iCloud, Meta (WhatsApp) and Cal.com, when you connect them.
• Social posting: Zernio, which publishes the posts you approve to the networks you connect.
• Prospecting and search: SerpAPI (public web, job and news search), Hunter (business email lookup) and Google Places (business listings).

We may also disclose information if required by law, to protect rights and safety, or as part of a merger or acquisition, in which case this policy continues to apply.

6. Cookies and browser storage

We use your browser's storage to keep you signed in, remember settings, remember the email you entered for the free tools, and remember how you first found us. We don't use third-party advertising cookies.

7. How long we keep information

Account and business data is kept while your account is active and deleted after you close it, apart from what we must keep for legal, tax or security reasons. Emails given for tips are kept until you unsubscribe or ask us to delete them. Free tool usage records are kept for limits and cost tracking.

8. Security

We use encryption in transit, encrypted storage of credentials, access controls and row-level security so each business can only see its own data. No system is perfectly secure, and we'll tell you without undue delay if a breach affects your data.

9. Your choices and rights

• Unsubscribe from marketing emails using the link in any email.
• Disconnect any connected account in Chorodra or in that provider's settings.
• Depending on where you live (for example under GDPR or California law), you can ask to access, correct, export or delete your personal information, or object to how we use it.

To make a request, email contact@pixelforgelabs.co. We'll respond within 30 days.

10. Children

Chorodra is for businesses and is not directed to anyone under 18. We do not knowingly collect information from children.

11. Changes

If we make material changes we'll update the date above and tell account holders by email or in the app.

12. Contact

PixelForge Labs LLC
contact@pixelforgelabs.co
chorodra.com